Privacy Policy

The present Privacy Policy was last updated in November 2024

This privacy statement discloses the privacy practices for all products and services owned by AllContent. It describes what information we gather from you and others who visit or use the website, how we use that information, and what we do to protect it. Certain information, including Personal Information may be collected, transferred, processed, stored, and in certain circumstances, disclosed or shared as described in this Privacy Policy.

This Privacy Policy complies with several key privacy regulations depending on where you are located. Below are the most important privacy laws we abide by:

California Consumer Privacy Act (CCPA)

General Data Protection Regulation (GDPR)

UAE Federal Data Protection Law (UAE PDPL)

Saudi Arabia Personal Data Protection Law (PDPL)

Qatar Data Protection Law (Law No. 13 of 2016)

Bahrain Personal Data Protection Law (PDPL)

BY CREATING AN ACCOUNT ON OUR SITE OR OTHERWISE PROVIDING US WITH YOURS OR OTHERS’ PERSONAL INFORMATION, YOU EXPRESSLY CONSENT TO THE INFORMATION HANDLING PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND YOU ACKNOWLEDGE AND CONFIRM THAT YOU HAVE PERMISSION TO PROVIDE US WITH ALL PERSONAL INFORMATION PROVIDED. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY OR THE TERMS OF USE, PLEASE DO NOT ACCESS, USE, OR REGISTER FOR AN ACCOUNT ON THE SITE.

 

1 Information Collection and Use

We collect data to provide the products and services you request, ease your navigation on the website, communicate with you, and improve your experience using the website. Some of this information is provided directly by you, such as when you sign up for an account on our website or fill out a contact form. Some of the information is collected through your interactions with the website. We collect such data using technologies like Cookies, action tags, and other tracking technologies, error reports, and usage data collected when you interact with our website. Some of the information is collected from your use of, and interactions with, us and others on social media, including but not limited to Facebook®, Instagram®, X®, LinkedIn®, and YouTube®, Snapchat®, TikTok® (collectively “Social Media”).

The data we collect depends on the products, services, and features of the website that you use, and includes the following:

 

1.1 Personal Information

When you visit our website without creating an account, you can browse without submitting Personal Information about yourself. In general, we collect Personal Information that you submit to us in the process of creating or editing your account and user profile on the Site or that you submit to us voluntarily through your use of the website. Information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household is “Personal Information.”

We obtain the following categories of Personal Information with the methods described in more detail below:

Identifiers: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, address, telephone number, or other similar identifiers.

Internet or other similar network activity: Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data: Physical location or movements

We may also collect Personal Information from third parties, such as Social Media, Payment Processors, product vendors, and other partners. Our collection of this information allows us to provide you with our products and services, establish, maintain and support your user account on the website, and communicate with you in accordance with our Terms of Use.

 

1.2 Automatically Collected Usage and Device Information

Similar to other websites, we use tracking technologies to automatically collect certain technical information from your web browser, mobile, or other device when you visit our website. This data may include, without limitation, your IP address, browser type and language, referring/exit pages and URLs, other browser history, platform type, number of clicks, landing pages, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time of your visits. Our collection of this data, allows us to provide more personalized services to you and to track usage of the website.

 

A. Cookies.

We automatically derive and collect certain data based on your interactions with the website using cookies and similar technologies. Our collection of data through Cookies includes information about your browser and Site usage patterns, which may include your IP address, browser type, browser language, referring/exit pages and URLs, pages viewed, links clicked, whether you opened an email, and information about the device you use to access the website. Our collection of this information allows us to improve your user experience in various ways, such as to personalize our display of the website to you, to “remember” whether or not you are signed in, and to provide better technical support to you.

Please note: If you restrict, disable, or block any or all Cookies from your web browser or mobile or other device, the website may not operate properly, and you may not have access to certain services or parts of the website. We will not be liable for any interruption in, or inability to use, the website or our services or degraded functioning thereof, where such are caused by your settings and choices regarding Cookies.

 

B. Pixels (aka web beacons/web bugs/javascript).

“Pixels” are tiny graphics with unique identifiers used to track certain online actions, movements and related information of website users. Unlike Cookies, which are stored on a user’s computer hard drive, Pixels are embedded invisibly on web pages or in HTML-based emails. We may use Pixels to automatically record certain technical information about your interactions when you visit the website or otherwise engage with us, to help deliver Cookies on our website, or count users who have visited the website. We may also include web beacons in our promotional e-mail messages or newsletters to determine whether you open or act on them for statistical purposes.

 

1.3 Information from Other Sources.

We may obtain both personal and non-personal information about you from business partners, contractors, suppliers, and other third parties and add it to your account information or other information we have collected. We, and the third parties we engage, may combine information we collect from you over time, and across the website, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.

 

1.4 Location Information.

We collect precise geolocation data from you or your device, as well as your address information, e.g., billing address, when you set up your account and order our products or services. We also collect and use information about your general location (e.g., your state of residence) and can infer your approximate location based on your IP address in order to track our general website usage or to tailor any pertinent aspects of your user experience to the region where you are located.

 

1.5 Information about Others.

You may also provide us with a third party’s Personal Information in connection with scheduling an appointment or booking a demo, among other things. We collect and handle any such Personal Information about others consistent with this Privacy Policy. You represent and warrant that you have obtained any required consent, provided any required notice, and otherwise fully complied with all applicable laws, including any data protection laws, with regard to any information that you provide to us about others.

 

1.6 Social Media.

If you interact with us or our other users regarding AllContent and its products and services on any Social Media: (a) the Personal Information that you submit by and through such Social Media can be read, collected and/or used by us (depending on your Social Media privacy settings) as described in this Privacy Policy and (b) where AllContent responds to any interaction with you on Social Media, your account name/handle may be viewable by any and all members or users of AllContent Social Media accounts. We are not responsible for the Personal Information that you choose to submit or link on any Social Media.

Public information about your video channel (e.g., URL, number of subscribers) and video (e.g., title, views, likes, dislikes, comments, length). Details such as targeting options, interactive buttons, and texts for the video player. We also gather information about how your video is promoted and how viewers interact with it, including view duration, shares, geographic data (cities and countries), viewer age and gender, viewability, most popular viewing times, and the operating systems and browsers used.

Social Media operates independently from AllContent, and we are not responsible for Social Media interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of any Social Media with which you interact to help you understand their privacy practices. If you have questions about the security and privacy settings of any Social Media that you use, please refer to the applicable privacy notices or policies.

 

2 Third Party Analytics Providers

We also use Google Analytics and other third party analytics providers (“Analytics Providers”) to collect information about website usage and the users of the website. These Analytics Providers use Cookies in order to collect demographic and interest-level information and usage information from users that visit the website, including information about the pages where users enter and exit the website and what pages users view on the website, time spent, browser, operating system, and IP address. Cookies allow Analytics Providers to recognize a user when a user visits the website and when the user visits other websites. Analytics Providers use the information they collect from the website and other websites to share with us and other website operators’ information about users including age range, gender, geographic regions, general interests, and details about devices used to visit the website and other websites and purchase items.

 

3 External Links

This website contains links to third party websites and services, including links to Social Media. We are not responsible for any of the content or features or functionality of other linked websites or services. We are also not responsible for the privacy practices and the terms and conditions of use for any external websites or services. The linked websites and services may collect Personal Information from you that is not subject to our control. The data collection practices of linked third party websites and services will be governed by that third party’s privacy policy and terms of use.

 

4 How We Use Your Information

 

4.1 General

We may use or disclose the Personal Information identified above for one or more of the following business purposes:

• To fulfill or meet the reason you provided the information (e.g., to help provide products and services to you).
• To personalize and develop our website and the services we provide you through the website and improve our offerings.
• To provide certain features or functionalities.
• For marketing and promotions.
• To create, maintain, customize, and secure your account with us.
• To provide you with support, to communicate with you and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your experience and to deliver content and product and service offerings, products, and services relevant to your interests, including offers and advertisements through third-party sites, and via email (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our website, services, databases, other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our website and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• To prevent illegal activity, fraud, and abuse.
• As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our users is among the assets transferred or liquidated.

 

4.2 Account-Related Emails

When you create an account with us and provide us with your email we may, subject to applicable law, use your email address to send you website-related notices (including any notices required by law), updates, news, and marketing messages. For example, when you register, you will receive a welcome email. Email communications you receive from us will generally provide an unsubscribe link or instructions allowing you to opt out of receiving future emails. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses.

 

4.3 Advertising

AllContent uses third party service providers to serve advertisements or collect data on our behalf across the internet and on this website. Some of these Advertisers may collect your Personal Information about your website visits and your interactions with our products and services to tailor marketing messages on other sites, or to trigger real-time interactions, customize the website, or enhance your profile. Advertisers may use Cookies, Pixels and other technologies to collect your Personal Information, measure the effectiveness of their advertisements, and personalize the advertisements on other sites. Some of these Advertisers may collect your Personal Information that you share on the website via a web form automatically and prior to your submission of the Personal Information (i.e., before you click, “Submit”). Advertisers may be able to use information from your website visits to send marketing messages to you in a way that could personally identify you. The information collected by Advertisers may include your IP address, email addresses and other user and device level information. Please keep in mind that your browser settings may not permit you to control Advertisers’ technologies, and this Privacy Policy does not apply to, and we cannot control the activities of Advertisers.

 

4.4 Non-Personally Identifiable Information

We may use non-personally identifiable information, such as anonymized and/or aggregated website usage data, in any manner that does not identify individual users for the purpose of improving the operation and management of the website, including to develop new features, functionality, and services, to conduct internal research, to better understand Site usage patterns, to resolve disputes, to troubleshoot problems, to fulfill user requests, or for security and compliance purposes. Any non-personally identifiable information that is combined with Personal Information will be treated by us as Personal Information.

 

4.5 Payment Processors

If you purchase or pay for products or services via the website, the transaction may be handled by our service providers or third party vendor(s) responsible for processing your payment (“Payment Processors”). These entities have their own privacy policies and those terms will apply to you. Please be sure to review them at the links provided during payment processing.

 

5 Our Information Sharing Processes

 

5.1 When we disclose Personal Information for a Business Purpose, we enter into a contract that describes the purpose and requires the recipient to keep that Personal Information confidential and use only for performance of the contract, and not for any other purpose. Affiliated persons or our third party service providers may augment, extend, and combine non-personally identifiable information with data from additional third party sources in order to assist us in our operation of the website.

 

5.2 Sales of Personal Information

We do not sell Personal Information.

 

5.3 Legal Requirements

We reserve the right to disclose all information collected via the website, internally, to affiliates, or to third parties, for any lawful purpose or to prevent harm to us or others. For example, and without limitation, in our discretion we may disclose information to government regulators, law enforcement authorities or alleged victims of identity theft. We will notify you in the event of a government or legal request for your information unless otherwise prohibited by law.

 

5.4 Organizational Transitions

If we should ever transfer or restructure the operational ownership of the website, such as through a merger with another entity or a reorganization of all or a part of our operational responsibilities or assets, we may disclose, transfer, assign our rights, and/or delegate our duties to your information without notice and consent, including to prospective or actual recipient or acquiring entities. Should this occur, we will require any third party receiving your Personal Information as described under this subsection to be contractually required to provide the same level of privacy compliance as provided by us under this Privacy Policy.

 

5.5 Disclaimer

We cannot ensure that all of your Personal Information will be disclosed only in the ways described in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your Personal Information that they collect from the website. Even with the most rigorous information security standards, no transmission of data over the internet can be 100% secure.

 

6 Your Choice and Options regarding the Collection

 

6.1 You Can Choose Not to Provide Personal Information

You may always decline to provide your Personal Information to us. Registering for an account or otherwise providing your Personal Information is not required to access some of our online content. If you choose not to provide certain Personal Information to us, some of your experiences may be affected.

 

6.2 You May Decline Other Requests

We use the Personal Information of our users as needed for the purposes for which it was collected or where you have consented to our use of such information. If you do not wish to provide information to us or do not wish to consent to the uses described in this Privacy Policy, please do not use the website, set up an account, or supply the requested information to us.

 

6.3 Right to Access Specific Information and Data Portability Right

You may have the right under the CCPA to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of Personal Information that we have collected about you.
• The categories of sources for the Personal Information that we have collected about you.
• Our business or commercial purpose for collecting or making available that Personal Information.
• The categories of third parties with whom we share that Personal Information.
• The specific pieces of Personal Information that we have collected about you (also called a data portability request).
• If we disclosed your Personal Information for a Business Purpose, the Business Purpose for which such Personal Information was disclosed, and the Personal Information categories that each category of recipient obtained.

 

6.4 Right to Delete

You may have the right under the CCPA to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, or de-identify your Personal Information, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) or vendor(s) to:

• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation or legal order.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 

6.5 Exercising Your Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us an e-mail at  [email protected]

The verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

7 Safety and Information Security Measures

 

7.1 Security

We use certain physical, managerial, and technical safeguards designed to preserve the security of your information that we maintain in connection with your use of the website. For example, we encrypt all data with secure sockets layer (SSL) or similar technologies when we transmit your data. This, however, does not guarantee that your information may not be accessed, disclosed, altered, or destroyed by any breach of our physical, technical or managerial safeguards. In the event that any of your Personal Information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you, as appropriate, in accordance with pertinent laws and regulations.

 

7.2 Storage

We or our third party hosting providers store Personal Information in operating environments that are safeguarded against public or unauthorized access and protected from internal access with physical and technical security measures. While these measures are helpful to safeguard your Personal Information after we receive it, no transmission of data over the internet is 100% secure.

 

7.3 Security

We use reasonable precautions to protect our users’ personal information and to store it securely. Sensitive information that is transmitted to us online is encrypted and is transmitted to us securely. In addition, access to all of our users’ information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job and necessary partners are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Our web sites contain links to other sites. AllContent is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each website to which we may link that may collect personally identifiable information.

 

8 Notice To Users Outside Lebanon

Please be aware that we have offices in Lebanon. Lebanese law governs the website. Your information is stored in our servers located in Amsterdam. Information and Data is transferred and processed in Lebanon. Lebanon might not offer the same level of privacy protection as the country where you reside or are a citizen. BY USING THE SITE, COMMUNICATING WITH US VIA MAIL, EMAIL OR TELEPHONE, OR OTHERWISE PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER TO, AND PROCESSING OF, YOUR INFORMATION IN LEBANON.

 

9 The General Data Protection Regulation (“GDPR”)

Residents of the European Economic Area (“EEA”) may be entitled to rights under the GDPR. If you qualify, these rights are summarized below.

If you request to exercise your rights under the GDPR, we may require verification of your identity before we respond to any such request. If you are entitled to these rights, you may exercise the following rights with respect to your Personal Information that we collect and store:

• the right to withdraw consent to data processing at any time;
• the right of access to your Personal Information;
• the right to request a copy of your Personal Information;
• the right to correct any inaccuracies in your Personal Information;
• the right to erase your Personal Information;
• the right to data portability, meaning to request a transfer of your Personal Information from us to any other person or entity as chosen by you;
• the right to request restriction of the processing of your Personal Information; and
• the right to object to processing of your Personal Information.

You may exercise these rights free of charge. These rights will be exercisable subject to limitations as provided for by the GDPR. Any requests to exercise the above-listed rights may be made to: [email protected]

 

10 Changes To Privacy Policy

Because our privacy practices and privacy law necessarily evolve over time, we reserve the right to revise this Privacy Policy from time to time in our sole discretion, upon notice to you such as by posting updated Privacy Policy on the Site, sending you an email to your account email, or by any other reasonable means. You should periodically review this Privacy Policy to ensure that you are familiar with the most current version. Your continued use of the Site after the Effective Date posted above will constitute your acceptance of the updated Privacy Policy.

 

11 Contact Info

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described in this Privacy Policy, your choices and rights regarding such use, please do not hesitate to contact us at:

Email:
[email protected]